Privacy Policy

This Privacy Policy applies to Wise Trucking Solutions ("we," "us," or "our"), operating at wisetrucking.ca. It describes how we collect, use, and protect your personal information, including information collected through SMS/text message communications.

1. Information We Collect

We may collect the following personal information when you contact us or use our services:

• Name, phone number, and email address
• Business information (company name, operating region)
• Communications you send us, including via SMS or WhatsApp

2. How We Use Your Information

We use your information solely to:

• Respond to your inquiries and provide requested services
• Send you relevant updates about your account or services
• Send SMS/text messages only if you have opted in to receive them
• Comply with legal and regulatory obligations

3. SMS / Text Message Communications

By providing your phone number and opting in, you consent to receive SMS messages from Wise Trucking Solutions. Message frequency varies. Message and data rates may apply.

• To opt out: Reply STOP at any time to unsubscribe from SMS messages.
• For help: Reply HELP or contact us at info@wisetrucking.ca.
• We do not share your phone number or SMS opt-in data with third parties for marketing purposes.
• Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell or rent your personal information. We do not share your data with third parties except as required by law or to deliver our services (e.g., communication platforms such as RingCentral). Any third-party service providers are bound by confidentiality obligations.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Canadian law (including CASL and PIPEDA).

6. Your Rights (Canada & USA)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent to receive communications at any time
• File a complaint with your applicable privacy authority

To exercise these rights, contact us at info@wisetrucking.ca.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Wise Trucking Solutions
📞 905-291-6730
✉ info@wisetrucking.ca